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Sona 110 Privacy Policy & Data Protection

Everything you need to know about how your personal information is collected, stored, and kept secure — fully transparent. Last updated: January 2026.

Security Guarantee

How Sona 110 Protects Your Privacy

SSL Encryption

All your data and transactions are secured with 256-bit SSL encryption. No third party can access or read this information.

No Data Sales

Sona 110 never sells your personal information to third parties. Your data belongs to you alone.

Secure Data Storage

All user data is stored on encrypted servers. Security is maintained through regular audits.

User Controls

You can view, edit, or request deletion of your data at any time.

Cookie Transparency

We clearly explain what cookies we use and why. You also have the option to disable non-essential cookies.

GDPR Compliant

Sona 110 follows international data protection standards. Your right to privacy is our top priority.

Contents

1. Introduction & Scope 2. What Data We Collect 3. How We Collect Information 4. Purpose of Data Use 5. Data Sharing Policy 6. Cookies & Tracking 7. Data Security Measures 8. Your Rights 9. Data Retention Period 10. Policy Changes
Last Updated:
January 2026
1

Introduction & Scope

Sona 110 (sona110.net) takes the privacy of your personal data very seriously. This Privacy Policy explains what information we collect when you use our platform, how we use it, and the steps we take to keep your data safe.

This policy applies to the Sona 110 website, mobile application, and all related services. By creating an account or using our platform, you agree to this Privacy Policy.

Important: This Privacy Policy has been written in Bengali for the convenience of our Bangladeshi users. In the event of any legal dispute, the English version shall prevail.

Sona 110 is an internationally licensed online betting platform. We follow international data protection standards and are committed to ensuring your information remains completely secure.

2

What Information We Collect

Sona 110 collects certain information necessary to provide you with our services. Details are outlined below:

Personal Identification Information

Data Type Example Reason for Collection
Identity Information Full name, date of birth, nationality Account Verification & KYC
Contact Information Email, phone number, address Communications & Notifications
Financial Information BKash/Nagad number, transaction history Deposits & Withdrawals
Proof of Identity NID, passport copy KYC Verification
Device Information IP address, browser, OS Security & Fraud Prevention

Automatically Collected Information

  • Login time and date, session duration.
  • Page visit history and click behaviour.
  • Device type, operating system, and browser information.
  • Geographic location (country/city level only).
  • Betting history and gaming patterns.
3

How We Collect Your Data

Sona 110 collects your data through various methods. Each method is transparent and based on your consent.

Direct Collection

  • Registration Form: Information you provide when creating your account.
  • KYC Verification: Documents uploaded for identity verification.
  • Payment Information: Information provided during deposits or withdrawals.
  • Support Contact: Conversations conducted via email or live chat.
  • Promotion Participation: Information provided for competitions or bonuses.

Automatic Collection

  • Cookies & Tracking Pixels: To improve your experience on the site.
  • Log Files: Information automatically recorded in server logs.
  • Device Fingerprinting: For detecting fraud and multiple accounts.
Please Note: You are required to provide accurate and complete information. Providing false information may result in account termination.
4

How We Use Your Data

Sona 110 uses your data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorised activities.

  • Account Management: Registration, verification, and account maintenance.
  • Service Delivery: Processing betting, gaming, and financial transactions.
  • Customer Support: Addressing your questions and complaints.
  • Security: Prevention of fraud, hacking, and unlawful activity.
  • Legal Compliance: Meeting regulatory requirements.
  • Service Improvement: To improve platform performance and user experience.
  • Marketing Communications: Sending offers and promotions with your consent.
  • Responsible Gaming: Identifying and supporting problematic gaming behavior.
Marketing Communications: You can opt out of marketing messages at any time by contacting us via email or support.
5

Data Sharing Policy

Sona 110 never sells your personal data to third parties. However, limited information may be shared in specific circumstances:

Who We May Share Your Information With

  • Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
  • KYC Verification Provider: With trusted third parties for identity verification purposes.
  • Technology Partners: Service providers essential to the operation of the platform.
  • Law Enforcement Agencies: By court order or legal obligation.
  • Regulatory Authorities: To meet licensing and regulatory requirements.

Parties We Will Never Share Your Data With

  • Advertisers or marketing agencies (without your consent).
  • Competitors or other betting platforms.
  • Data brokers or data reselling companies.

Before sharing information with any third party, we verify their data protection standards and require them to sign a confidentiality agreement.

6

Cookies & Tracking Technologies

Sona 110 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: For analysing site traffic and user behaviour — can be disabled.
  • Marketing Cookies: To show relevant ads — requires your consent.

Cookie Controls

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may cause some platform features to stop working. To delete cookies, use the "Clear Cookies" option in your browser.

Please Note: Disabling analytics and marketing cookies will not affect your ability to use Sona 110.
7

Data Protection Measures

Sona 110 uses industry-leading technology to keep your data secure. Our security infrastructure is built on multiple layers of protection.

  • 256-bit SSL/TLS Encryption: Active across all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Firewall & DDoS Protection: Protected against cyberattacks.
  • Regular Penetration Testing: By third-party security specialists.
  • Data Masking: Sensitive information on the dashboard is partially hidden.
  • Encrypted Backups: Regular encrypted backups to protect against data loss.
  • Access Controls: Only authorized personnel are permitted to access the necessary data.
  • 24/7 Security Monitoring: Suspicious activity is detected automatically.
Security Tips: Keep your account password strong and never share it with anyone. If you notice any suspicious login activity, contact support immediately.
8

Your Rights

As a Sona 110 user, you have several important rights over your personal data:

Your Controls

Your Rights Over Your Data

Right to Access

You may request to view the information we hold about you. Please contact our support team.

Right to Rectification

You may request corrections to any inaccurate or incomplete information — via Account Settings or our support team.

Right to Erasure

Under certain circumstances, you may request that your data be deleted — provided there are no legal obligations requiring us to retain it.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

Right to Object

You may object to the processing of your data for specific purposes, particularly for marketing.

To exercise any of these rights, please contact us: support@sona110.net

9

Data Retention Period

Sona 110 does not retain your data longer than necessary. Each category of data has a defined retention period:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Financial Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure Fraud Prevention & Legal Compliance
Support Conversations 3 years Service Improvement
Cookie Data Up to 12 months Automatically deleted when no longer applicable
Marketing Preferences Until consent is withdrawn At Your Discretion

Once the retention period ends, data is securely deleted or anonymized. If a legal dispute or investigation is ongoing, relevant data may be retained for a longer period.

Even after account closure: Certain data is retained for a specified period due to legal obligations, in accordance with international regulatory standards.
10

Policy Changes & Contact

Sona 110 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or through the platform.

Change Notification

  • For significant changes, you will be notified at least 30 days before they take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • The "Last Updated" date will always be shown at the top of this policy.

Contact Us

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

  • Email: support@sona110.net
  • Response Time: We typically respond within 48 hours.
  • Language: You can reach us in both Bengali and English.
Complaint Resolution: If your complaint is not resolved, you have the right to escalate it to the relevant regulatory authority.
Frequently Asked Questions

Privacy Policy Enquiries

No, Sona 110 never sells your personal information to third parties. Your data is used solely for service delivery, security, and legal compliance.

Sona 110 uses 256-bit SSL encryption, firewalls, two-factor authentication, and 24/7 security monitoring. We maintain the highest industry standards to keep your data safe.

Yes, in certain circumstances you may request deletion of your data. However, financial transaction and KYC records are required by law to be retained for a specified period.

You can opt out of marketing messages by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing us directly at support@sona110.net.

For significant changes, we will notify you at your registered email address at least 30 days before the changes take effect. You will also see a notification when you log in to the platform.

Yes, though disabling essential cookies may cause certain login and security features to stop working. Disabling analytics and marketing cookies will not affect platform functionality.

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